Shipping policy

Order Processing

  • All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • You will receive another notification once your order has shipped.

  • In case of high order volume or unexpected delays, processing time may take longer.

Shipping Rates & Delivery Estimates

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times:

    • Domestic (within [Your Country]): 3–7 business days

    • International: 7–21 business days (may vary depending on customs and location)

Please note: delivery delays can occasionally occur due to carrier issues, weather conditions, or customs clearance.

Shipment Confirmation & Order Tracking

  • You will receive a shipment confirmation email with a tracking number once your order has shipped.

  • Tracking information may take up to 24–48 hours to update.

Customs, Duties & Taxes (International Orders)

  • Your order may be subject to import duties and taxes (including VAT) incurred once a shipment reaches your destination country.

  • We are not responsible for these charges—these are the customer’s responsibility.

Damages & Lost Packages

  • We are not liable for products damaged or lost during shipping.

  • If you received your order damaged, please contact the shipping carrier or our support team directly to file a claim.

  • Save all packaging materials and damaged goods before filing a claim.

Incorrect Address

  • Customers are responsible for providing the correct shipping address.

  • We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

For any questions regarding shipping, please contact us at:
📧 your-email@example.com
📞 your phone number