سياسة الاسترجاع
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to help.
Returns
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You have 10 days (usually 7–30 days) from the date of delivery to request a return.
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To be eligible, your item must be unused, in the same condition that you received it, and in the original packaging.
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Certain items are non-returnable (e.g., perishable goods, personal care items, custom products, digital downloads, gift cards).
Return Process
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Contact us at [your support email/phone] with your order number and reason for return.
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Once approved, we’ll provide you with the return instructions and shipping address.
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Customers are responsible for the return shipping cost unless the item is defective or incorrect.
Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, a refund will be processed to your original method of payment within [5–10 business days].
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Shipping costs are non-refundable.
Exchanges
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We only replace items if they are defective, damaged, or the wrong item was sent.
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For exchanges, please email us at [your support email].
Late or Missing Refunds
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If you haven’t received a refund yet, first check your bank account or payment provider.
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Then contact your bank or credit card company, as processing times vary.
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If you still haven’t received your refund after 10 business days, please contact us at [your support email].
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
📧 [Your support email]
📞 [Your phone number]
